* Disclaimer:Epic Armoury Unlimited sells safe, foam and latex weapons only, these are not real weapons. *


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Ordering Legal Notice

Payment method:

Epic Armoury Unlimited is pleased offer payments through the online secure Paypal System. Our website operates through our Paypal account and accepts almost any type of payment such as, Visa, Mastercard, The discover Card, and check or money orders. You must be at least 16 years or older to purchase our products online. All of our prices are shown in Canadian or US funds, shipping and Canadian Federal and Provincial sales taxes will be applied to the final bill where applicable.

When Ordering Online:

Ordering online is the safest way to order for several reasons. The item you choose will be accurate and will be added to a shopping cart. You can add or delete the items as you see fit or proceed to the checkout. Just follow the easy online instructions.

If you are not an existing Paypal customer you can set-up an account, just enter your email address and choose a password. Paypal will allow you to make all the changes to your profile easily and instantly.

For international orders please refer to the instructions down below.

Inquiring By Phone:

Our warehouse hours are Monday through Friday from 9:00 a.m. to 5 p.m. Eastern Standard Time. You can call between these hours to inquire about an order. After office hours, the phones will roll over to voice mail. Please leave us a message we will get back with you the next business day. If you are calling to inquire about an order please leave us all of your contact information and any special instructions. Please speak clearly and slowly so we can take down all of the information correctly. We can answer call in both French and English.

Required By Dates:

Some of our items are considered special order items and are not regularly carried in stock or we have minimums items on hand. If you need a specific item or items for a special event or a specific date please advise us in writing in the special instruction box. If we cannot get the order to you buy your need by date, we will call you as soon as possible to let you know. If you do not put anything in the special instruction area it will be treated as a regular order! Always plan ahead, and order way before your due date! Sometimes items are on backorder or they just take a couple of weeks more to get in stock. Please allow time for shipping. You will be advised if your item is not in stock

Backorders and Inventory:

We carry over 2000 items in stock that can be purchased through our website and deal with suppliers from around the world. When items are backorder this means we do not have this particular item in stock at this particular moment. You have the choice to wait for it to come in from our suppliers or you may cancel the backorder. We apologize in advance for any inconveniences caused by these delays. If the item has been in Backorder for over a month we will call you to make sure you still want this product.

We do try to notify everyone by email if an item is on backorder when we find out about it. Also, if you have an item on backorder for over two months, we will call or email to make sure you still want this product.

International Orders:

ALL OTHER COUNTRIES: We are happy to ship to our International customers please write to us to get a quote. We do not ship to Africa, Asia and some other countries not listed, so please contact us to find out. We do not take payments through the website. A quote will be first sent to you confirming the total amount, then you will receive an invoice through Paypal for that amount. Expect larger shipping amounts for shields, staffs and lances and bows due to their size.

You are responsible for knowing your local law and knowing if what you are importing is legal. You are also responsible for any additional taxes or customs and import fees that your country may charge you. You can simply call your country's customs department and ask if what you are ordering is legal and based on its value what they may tax you.

We accept payment by PayPal only! It is the safest way to order for you the client.

Return Policy:

You may return any item as long as it is within 30 Days of when you received it. The item must is a reselling state, this mean not worn for any event. All shipping fees must be paid by the customer.  If doing an exchange, there is no restocking fee but shipping charges will apply and the value of the merchandise can be applied to anything on our website. For a refund, there is no restocking fee but shipping charges will apply. Shipping is not refundable. Please include a copy of the invoice and a note confirming a refund or exchange. Once it received, we will contact you.

Epic Armoury Unlimited will not take back any used weapons, armour, clothing or accessories unless it has a manufacturers defect.

Orders are returnable and must not have not been used. We do not care about the packaging as long as the product is in new condition. These situations will be handled on a case by case basis and can result in replacement or a refund. All manufacturer defects are guaranteed.

If we shipped you the wrong item we will take back the item FREE of charge and we will ship you the correct item also free of charge.